Programs & Support

Childhood Cancer Resource Guide

Last updated: October 21, 2016

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Palliative Care

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Region: Northeast
Organization Name: Almaguin Palliative Care Team
Description: The Almaguin Palliative Care Team offers compassionate, supportive care by trained volunteers to people who are living with a life threatening illness, and their families living in the Almaguin Highlands community.
Service Type:
Phone: (705) 636-5912
Fax: (705) 636-5912
Email: almaguinpct@hotmail.com
Website: www.hospicealmaguin.ca/index.html
Address: P.O. Box 61
City: Emsdale
Province: ON
Eligibility: Individuals with a life threatening illness and their family members or caregivers.
Referral: Referred by a physician, a Community Care Access Centre (CCAC) or self-referral.
Hours: Mon to Fri; 9:00 a.m. to 6:00 p.m.
Fee: No
Application: Contact the program administrator for an assessment.
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Region: Northeast
Organization Name: Arch Hospice
Description: ARCH Hospice provides quality, compassionate care through end-of-life to Algoma District families at no cost.
Service Type:
Phone: (705) 942-1556
Fax: (705) 942-1444
Email: info@archhospice.ca
Website: www.archhospice.ca
Address: 229 Fourth Line W
City: Sault Ste. Marie
Province: ON
Eligibility: Algoma District resident, qualify for North East Community Care, access (NECCAC) services, diagnosed with a terminal illness; deemed to have a life expectancy of less than 3 months.
Referral: Self, family member or health care professional
Fee: No
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Region: East
Organization Name: Brockville and District Hospice Palliative Care Service
Description: Brockville and District Hospice Palliative Care Service promotes quality of life for people living with a life-limiting illness. The team offers assessments, counseling, pain and symptom management, comfort measures, companionship, respite and transportation. A Community Day Hospice Program offered weekly provides social interaction, therapies, activities and nursing consultations for patients. Bereavement support is provided through support groups, or individual counseling for those who have experienced the death of a loved one.
Service Type: , , , , ,
Phone: (613) 345-5649 ext. 4412
Fax: (613) 342-4972
Website: http://www.bgh-on.ca/?PGID=25
Address: 42 Garden Street
City: Brockville
Province: ON
Eligibility: Clients and families in the Counties of Leeds and Grenville who are coping with a life-limiting illness.
Referral: Health Care providers, patients and/or family may make referrals to any service with the exception of hospitalized patients who require a physician referral.
Staffing: Physicians, Consult Nurses, Volunteers
Hours: Mon to Fri; 8:30 a.m. to 4:30 p.m.
Fee: Certain services require a fee. Please contact organization for more information.
Application: Call in to request services.
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Region: Central-West
Organization Name: CANCER ASSISTANCE SERVICES OF HALTON HILLS
Description: Cancer Assistance Services of Halton Hills is a community based organization of volunteers in Halton Hills that provides support and hope to cancer patients, families and friends. All services are free of charge.
Service Type: , , ,
Phone: (905) 702-8886
Fax: (905) 702-1822
Website: http://cashaltonhills.ca/
Address: 222 Mountainview Road North
City: Georgetown
Province: ON
Eligibility: Anyone going through cancer treatment.
Fee: No
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Region: East
Organization Name: Cornwall Hospice
Description: This 10 bed facility provides end of life care in a home-like setting to the residents of the City of Cornwall, Stormont, Dundas, and Glengarry, as well as Prescott and Russell Counties.
Service Type:
Phone: (613) 938-2763
Website: www.cornwallhospice.com
Address: 1507 Second Street West
City: Cornwall
Province: ON
Eligibility: Full awareness of diagnosis and prognosis, and acceptance of the philosophy of hospice care; Valid Ontario health card; Signed "Do Not Resuscitate" order; Eligibility for services through CCAC; Durable power of attorney for personal care and for property; Physician willing to provide care.
Fee: No
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Region: Northwest
Organization Name: Hospice Northwest
Description: Hospice Northwest is a community volunteer organization that compliments, enhances and delivers end of life care, including grief and bereavement services.
Service Type: , , ,
Phone: (807) 626-5570
Fax: (807) 626-5574
Email: terri@hospicenorthwest.ca
Website: http://www.hospicenorthwest.ca
Address: 63 Carrie Street
City: Thunder Bay
Province: ON
Eligibility: Individuals with a life limiting illness.
Referral: Referrals can be made online by anyone, provided the client consents to the referral.
Staffing: Volunteers
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Region: Central-East
Organization Name: Hospice Palliative Care Ontario
Description: The Hospice Palliative Care Ontario (HPCO) represents and assists the development, education and enhancement of community hospice services including those services for children. Although services differ slightly by community, most Hospices provide information on available services and programs, education, public information and awareness and public policy development. Hospices also offer emotional support, respite care, palliative care and bereavement support.
Service Type: , ,
Phone: (416) 304-1477
Fax: (416) 304 1479
Email: Info@hpco.ca
Website: www.hpco.ca
Address: 2 Carlton Street, Suite 707
City: Toronto
Province: ON
Eligibility: Members of the Association and the general public who require general information. Information is available to everyone.
Referral: Any source.
Staffing: All local hospices comprise of few paid staff and many volunteers.
Fee: No
Application: Telephone or written request.
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Region: Northwest
Organization Name: Kenora Rainy River District Palliative Care Volunteer Program
Description: Kenora-Rainy River District Palliative Care Volunteer Program aims to provide the highest quality volunteer service and support to members of the community and their families during their time of need.
Service Type:
Phone: (807) 468-4454
Fax: (807) 468-8490
Email: css.kenora@kenoradistricthomes.ca
Website: www.kenoradistricthomes.ca/krdpc/html/modules.php?name=home&op=show&pid=1
Address: 1220 Valley Drive
City: Kenora
Province: ON
Eligibility: Anyone experiencing a chronic or life-threatening illness.
Referral: Usually a doctor or a CCAC; self-referral is also acceptable.
Location: Within the communities of Kenora, Ear Falls, Dryden, Atikokan, Fort Frances, and Rainy River.
Hours: Mon to Fri; 8:30 a.m. to 4:30 p.m. Volunteer coordinators can be personally contacted any time throughout the day.
Fee: No
Application: Request services by calling in.
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Region: Northeast
Organization Name: Maison Vale Hospice
Description: Maison Vale Hospice provides residential and hospice palliative care for palliative residents and clients, as well as residential volunteer services, grieving and bereavement services and visiting hospice services.
Service Type: , , , , ,
Phone: (705) 674-9252
Fax: (705) 674-5393
Email: info@maisonsudburyhospice.org
Website: http://maisonsudburyhospice.org/2015/
Address: 1028 South Bay Road
City: Sudbury
Province: ON
Eligibility: Individuals and families facing a terminal illness with a prognosis of one year or less, and reside in the Sudbury/Manitoulin area. Please visit website for specific admission criteria.
Referral: Some programs require a referral or application process. Referrals are accepted from physicians, nurses and other health care providers. For "Visiting Hospice Services", caregivers, family members and friends are also encouraged to make a referral.
Staffing: Physicians, Nurses, Personal Support Workers, Social Workers/Chaplain, Pharmacists; Volunteers for "Visiting Hospice Services"
Hours: Mon to Fri; 8:30 a.m. to 4:30 p.m.
Fee: "Visiting Hospice Services" are free.
Application: Call in to request services.
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Region: Northeast
Organization Name: Near North Palliative Care Network
Description: Near North Palliative Care Network is a non-profit organization providing one-stop Palliative Care, Bereavement and Grief, and End-of-Life volunteer-based free services and training in Northern Ontario.
Service Type: , , ,
Phone: (705) 497-9239
Fax: (705) 497-1039
Email: office@nnpcn.com
Website: http://nnpcn.com/
Address: 2025 Main Street West
City: North Bay
Province: ON
Eligibility: Clients and families of individuals who have been declared terminally ill or bereavement supports.
Referral: Family member, CCAC, doctor, social worker; self-referral is also acceptable.
Hours: Mon to Fri; 8:30 a.m. to 3:30 p.m.
Fee: No
Application: Request services by having your referral call in.
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Region: Central-West
Organization Name: Niagara on the Lake Community Palliative Care Service
Description: The Niagara-on-the-Lake Community Palliative Care Service offers visiting volunteers and other services to support individuals in the community, and their families/caregivers, who are coping with life-threatening illnesses – from the time of diagnosis to the end of life.
Service Type:
Phone: (905) 468-4433
Fax: (905) 468-7149
Email: notlpc@bellnet.ca
Website: www.notlpc.com/
Address: 120 Byron Street, Box 130
City: Niagara on the Lake
Province: ON
Eligibility: Anyone within the regional municipality of Niagara-on-the-Lake seeking palliative care.
Referral: Any source, including self-referral.
Location: In the client's home, or in our local hospital or 3 nursing homes.
Hours: Flexible. The answering machine is checked several times throughout the day.
Fee: No
Application: No formal procedure, request services by calling the office.
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Region: Central-East
Organization Name: North York General Hospital
Description: North York General Hospital, affiliated with the University of Toronto, is one of Canada's leading community academic hospitals. They offer a wide range of acute care, ambulatory and long-term care services across three sites.
Service Type: , ,
Phone: (416) 756-6000
Website: www.nygh.on.ca
Address: 4001 Leslie Street
City: Toronto
Province: ON
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Region: Northeast
Organization Name: Northern Ontario Families of Children with Cancer (NOFCC)
Description: Northern Ontario Families of Children with Cancer (NOFCC) is a registered charitable organization based in Sudbury and is committed to helping families across Northern Ontario who have a child diagnosed with cancer. Through financial support programs, bursaries, educational supports and a variety of other programs designed to reduce costs associated with travelling, they provide assistance to families and cancer survivors.
Service Type: , , , , ,
Phone: (705) 586-3229
Fax: (705) 673-7715
Website: http://nofcc.ca/
Address: 667 St. Clair Street
City: Sudbury
Province: ON
Eligibility: For the Financial Assistance Program, a daily per diem is available to those who need assistance to offset the costs of travelling for treatment. Families are eligible for these funds for days spent away from home, which is defined by +100kms from the place of residence.
Fee: No
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Region: Central-East
Organization Name: Philip Aziz Centre
Description: A non-profit hospice providing respite, practical, emotional, spiritual and bereavement care for adults and children living with life-limiting illnesses and support to their loved ones, in the comfort of their own homes.
Service Type: , , ,
Phone: (416) 363-9196
Fax: (416) 363-6983
Email: info@philipazizcentre.ca
Website: www.philipazizcentre.com
Address: 558 Gerrard Street East
City: Toronto
Province: ON
Eligibility: Cancer patients of all ages that require support in the form of non-medical palliative care, spiritual support, respite and caring volunteers.
Referral: End of Life and Pain and Symptom Management programs require a referral from a practitioner.
Staffing: Professional staff and carefully screened and trained volunteers.
Fee: No
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Region: Provincewide
Organization Name: POGO Pediatric Interlink Program
Description: POGO Pediatric Interlink Community Cancer Nurses extend the care of the child and family with cancer from hospital into the home. They assist in the preparation for the demands of treatment and arrange support and services as required throughout the course of illness.
Service Type: , , , , , , , ,
Phone: (416) 592-1232
Fax: (416) 592-1285
Website: www.pogo.ca/care/interlink
Address: 480 University Avenue, Suite 1014
City: Toronto
Province: ON
Eligibility: Children and families affected by cancer.
Referral: Nurse, social worker or self-referral. (JACQUI CHECK THIS)
Location: Family home, tertiary hospital, school and community.
Staffing: Full time registered nurses.
Hours: Mon to Fri; 9:00 a.m. to 5:00 p.m.
Fee: No
Application: Nurse contacts family at diagnosis.
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Region: East
Organization Name: Roger’s House
Description: Roger's House enriches the lives of children, youth and their families facing progressive life-limiting illnesses. Their team provides respite, end-of-life, transition-to-home support, pain and symptom management, peri-natal care and bereavement care by ensuring individualized physical, emotional, and spiritual support in a caring, compassionate and continuous learning environment.
Service Type: , , ,
Phone: (613) 523-6300 ext. 600
Fax: (613) 523-3617
Email: info@rogershouse.ca
Address: 399 Smyth Road
City: Ottawa
Province: ON
Eligibility: Eligibility criteria includes: referral to CHEO Pediatric Palliative Care Outreach team, children/youth up to their 19th birthday, Ontario resident with valid OHIP coverage, child/youth has life-limiting illness with progressive decline in health status, family and child/youth must be willing to confront the challenging issues around a child's/youth's illness and death with the help of the interdisciplinary team.
Referral: Yes, must be referred by a physician.
Staffing: Personal Support Workers, Registered Nurses, Palliative Care Program Physicians, Social Worker, Recreation Therapist and various volunteers.
Fee: No
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Region: Provincewide
Organization Name: Saint Elizabeth Health Care
Description: The Saint Elizabeth team of health professionals provide services, monitoring and support for cancer patients and their families that are closer to home and with a focus on physical and emotional comfort.
Service Type: , , ,
Phone: (877) 625-5567
Fax: (905) 940-9934
Email: communications@saintelizabeth.com
Website: https://www.saintelizabeth.com/Services-and-Programs/Homecare-And-Other-Services/Cancer-Care.aspx
Address: 90 Allstate Parkway, Suite 300
City: Markham
Province: ON
Eligibility: Patients and families living with a cancer diagnosis.
Referral: For nursing services, referral from a physician is required. No referral is required for companionship or other services.
Location: Family home, school, community
Staffing: Registered nurses, personal support workers, community health workers, and rehab therapists.
Hours: Mon to Fri; 8:30 a.m. to 5:00 p.m.
Fee: Services are provided through private insurance plans; on a fee-for-service basis.
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Region: Northeast
Organization Name: Timiskaming Palliative Care Network
Description: Timiskaming Palliative Care Network offers various programs and services that provide support and/or care for Cancer, Cardiovascular Disease, Infectious Diseases (i.e. HIV/AIDS, Hepatitis-C), Neurological Disorders, Renal Disease, Respiratory Disease, Anticipatory Grief and Bereavement, and Emotional/Spiritual Support.
Service Type: , , , , , , , , , ,
Phone: (705) 568-2238
Fax: (705) 568-2261
Website: http://www.chpca.net/family-caregivers/directory-of-services/timiskaming-palliative-care-network.aspx
Address: 145 Government Road East
City: Kirkland Lake
Province: ON
Eligibility: Individuals with a life limiting illness.
Location: Within the community.
Staffing: Counsellors, Dietitians, Nurses, Occupational Therapists, Personal Support Workers, Pharmacists, Physicians, Physiotherapists, Psychologists, Social Workers, Speech Work/Language Therapists, Spiritual/Pastoral Care Workers, Volunteers
Hours: 15 hours per week of service are available.
Fee: No
Application: Call in to request services.
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Region: Southwest, Central-West, Central-East, East
Organization Name: VHA Home HealthCare
Description: VHA Home HealthCare (VHA) is a not-for-profit, charitable organization that offers 24/7 health care and support services to people of all ages and cultural backgrounds. They deliver quality client support at home, in the community and in long-term care facilities. Services include nursing, personal/home support, rehabilitation services and palliative care.
Service Type: , , ,
Phone: (416) 489-2500
Fax: (416) 482-8773
Email: info@vha.ca
Website: http://www.vha.ca/
Address: 30 Soudan Avenue, Suite 600
City: Toronto
Province: ON
Eligibility: Individuals who need help at home, school, work or in a long-term care facility. 
Staffing: Nurses, occupational therapists, physiotherapists, personal support workers, home support workers, cleaners, social workers, dietitians, and speech-language pathologists.
Fee: Most services are provided free of charge through your local Community Care Access Centre (CCAC) in the Greater Toronto Area and in Southwestern Ontario. If you are not eligible for government-funded care or need more service hours, contact 416-489-2500 ext. 4649.
Application: Call to request services.
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Region: Provincewide
Organization Name: Victorian Order of Nurses (VON) – National Office
Description: VON is Canada’s only, national, not-for-profit, charitable home and community care organization that provides more than 75 home care, personal support, and community services for people of all ages including nursing, homemaking, family education services and respite/caregiver relief.
Service Type: , , , , , , , ,
Phone: (613) 233-5694
Fax: (613) 230-4376
Email: national@von.ca
Website: www.von.ca
Address: 2315 St. Laurent Blvd., Suite 100
City: Ottawa
Province: ON
Eligibility: People of all ages in need of home care, personal support and/or specific community services. Visit website for more information about services.
Location: In the patient's home or elsewhere within the community.
Staffing: Registered nurses, personal support workers, therapists, volunteers and other health care providers at the VON branches.
Hours: Mon to Fri; 8:30 a.m. to 4:30 p.m. 24 hour service program is also available at some VON branches.
Application: Call local branch for more information.
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When using the “Region” search option, here’s how to improve your search results.
1) Choose “Provincewide” to find individual organizations providing services across Ontario
2) Choose a specific region to find individual organizations whose services are available only in that region
3) Choose “Provincewide” and click another region(s) to find all of the organizations that provide services both province-wide and in the regions selected, i.e., both provincewide organizations and region-specific organizations