Programs & Support

Childhood Cancer Resource Guide

Last updated: October 21, 2016

Regional Maps of Ontario

Northern Ontario

Northern Ontario

Southern Ontario

Southern Ontario

Before using the “Advanced Search” option for the Resource Guide, read the explanation at the bottom of this page


Advanced Search

Accommodation

Sort By: Organization Name ↑ | City ↓
(Reset)
Region: Southwest
Organization Name: Ronald McDonald House – Southwestern Ontario (Windsor)
Description: The Ronald McDonald House in Windsor is a short-term residential facility where out-of-town families of seriously ill children can reside while their children receive medical treatment at the Windsor Regional Hospital.
Service Type:
Phone: (519) 985-2620
Fax: (519) 985-2623
Email: RMHWindsor@rmhc-swo.ca
Website: http://www.rmhswo.ca/
Address: 1995 Lens Avenue
City: Windsor
Province: ON
Eligibility: Patients under 18 receiving treatment in Windsor Regional Hospital for a serious illness or injury and their parents, siblings and other family members.
Referral: Must have a referral from hospital staff social worker, nurse, or other medical staff for first-time visits.
Staffing: Paid staff and volunteers.
Fee: Yes, a $10 donation per night but families are never turned away if they are unable to pay.
Application: Complete a referral form in partnership with hospital staff for each visit and call in to make a reservation.
View
Region: Central-East
Organization Name: Bond Place Hotel Toronto
Description: The Bond Place Hotel provides discounted accommodations for patients and families at Sick Kids Hospital in Toronto.
Service Type:
Phone: (416) 362-6061
Fax: (416) 362-7757
Email: reservations@bondplace.ca
Website: www.bondplace.ca
Address: 65 Dundas Street East
City: Toronto
Province: ON
Eligibility: Patients and relatives visiting Toronto Sick Kids Hospital with proof that they require accommodation related to a hospital visit (appointment confirmation, hospital card, letter from the hospital, etc).
Referral: Referred by a hospital or a health professional; self-referral is also acceptable.
Fee: Yes, discounted room rates vary.
View
Region: Central-East
Organization Name: Chelsea Hotel, Toronto
Description: Chelsea Hotel, Toronto offers reduced rates for families with children either staying or being treated at the Hospital for Sick Children.
Service Type:
Phone: (416) 595-1975
Fax: (416) 585-4375
Email: Cstor.reservation@chelseatoronto.com
Website: Chelseatoronto.com
Address: 33 Gerard Street West
City: Toronto
Province: ON
Eligibility: Patient or patient's family members who are either staying or being treated at the Hospital for Sick Children.
Referral: A doctor's note or certificate is required for proof of appointment.
Staffing: 24 hours a day, 7 days a week. The in-house reservation line is open until 11:00 p.m.
Hours: 24 hours a day, 7 days a week. The in-house reservation line is open until 11:00 p.m.
Fee: Lodging fees as stated by reservations agent at time of booking.
Application: Please call in the reservation line or visit the hotel.
View
Region: Provincewide
Organization Name: Community Care Access Centres (CCAC)
Description: CCACs are dedicated to getting you the care you need in your home and in the community. CCACs were established by the Ministry of Health and Long-Term Care in 1996 to help the public access government-funded home and community services, and long-term care homes.
Service Type: , , , ,
Government: YES
Phone: (416) 750-1720
Email: frontdeskservices@ccac-ont.ca
Website: http://healthcareathome.ca/
Address: Main Office: 130 Bloor Street West
City: Toronto
Province: ON
Eligibility: Patients, parents, siblings and other family members involved in the child's care.
Referral: Referral from physician, nurse, self referral, other agencies and home care.
Location: Family home, school, and elsewhere within the community.
Hours: Mon to Fri; 8:30 a.m. to 4:30 p.m.
Fee: Certain services require a fee. Please contact organization for more information.
Application: Request services by calling the appropriate CCAC location. Visit website to find your local CCAC office.
View
Region: Central-East
Organization Name: DoubleTree by Hilton Hotel Toronto Downtown
Description: A special hospital rate is provided to family members of a patient who has come to be treated at The Hospital for Sick Children or any other major hospital downtown (a member of the Shared Health Program).
Service Type:
Phone: (416) 977-5000
Fax: (416) 977-9513
Website: http://doubletree3.hilton.com/en/hotels/ontario/doubletree-by-hilton-hotel-toronto-downtown-YTOCSDT/index.html
Address: 108 Chestnut Street
City: Toronto
Province: ON
Eligibility: Anyone with a family member in a local hospital, including the patient(s) themselves.
Referral: Usually someone from the hospital; self-referral is also acceptable.
Hours: 24 hours a day, 7 days a week.
Fee: Yes
View
Region: Central-East
Organization Name: Holiday Inn Toronto Downtown Centre
Description: Holiday Inn Toronto Downtown Centre offers a discounted room rate of 10% for families who have other family members staying in a local Toronto hospital.
Service Type:
Phone: (416) 977-6655
Fax: (416) 977-0502
Email: frontdesk@hitorontodowntown.ca
Website: www.holidayinn.com/TorontoCentre
Address: 30 Carlton Street
City: Toronto
Province: ON
Eligibility: Family members of patients staying in one of the major hospitals downtown. Patients can also receive reduced rates, as long as they are receiving treatment.
Referral: No referral is necessary; however, an appointment letter or other confirmation is required.
Hours: 24 hours a day, 7 days a week. The reservation line is available only during the day.
Fee: Yes
Application: Please call in or visit the inn to make a reservation.
View
Region: Provincewide
Organization Name: Holland Bloorview Kids Rehabilitation Hospital
Description: Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest children’s rehabilitation hospital focused on improving the lives of kids with disabilities. It is a global leader in applied research, teaching and learning, and client and family centred care. They pioneer treatments, technologies, therapies and real-world programs that give children with disabilities the tools to participate fully in life. They see children with cerebral palsy, acquired brain injury, muscular dystrophy, amputation, epilepsy, spina bifida, arthritis, cleft-lip and palate, autism and other developmental disabilities.
Service Type: , , , , , , , ,
Phone: (416) 425-6220
Website: http://hollandbloorview.ca
Address: 150 Kilgour Road
City: Toronto
Province: ON
Eligibility: Patients aged 0-18 however some services may be eligible for 18+. Contact organization for more details.
Referral: Contact organization for more details.
Hours: Program dates are set yearly.
Fee: Most services covered by Ontario Health Insurance.
Application: Applications for various programs can be found online.
View
Region: Central-East
Organization Name: Ramada Hotel & Suites Downtown Toronto
Description: Ramada Hotel & Suites Downtown Toronto offers 20% off rates for patients and families who have come to Toronto for medical-related reasons.
Service Type:
Phone: (416) 977-4823
Fax: (416) 977-4830
Email: reservations@ramadaplazatoronto.com
Website: www.ramadaplazatoronto.com
Address: 300 Jarvis Street
City: Toronto
Province: ON
Eligibility: Anyone with a family member in a local hospital, including the patient(s) themselves.
Referral: Proof of appointment or referral from a physician or hospital is required.
Hours: 24 hours a day, 7 days a week. Make reservations from 9:00 a.m. to 5:00 p.m.
Fee: Yes, discounted room rates vary.
Application: Call the hotel to inform them of the medical nature of your visit. You may make a reservation by calling in.
View
Region: Central-East
Organization Name: Ronald McDonald House – Toronto
Description: Toronto's Ronald McDonald House is a "home-away-from-home" for out of town families while their children are receiving treatment from cancer and other serious illnesses in nearby Toronto hospitals.
Service Type:
Phone: (416) 977-0458
Fax: (416) 977-8807
Email: info@rmhtoronto.org
Website: www.rmhtoronto.org
Address: 240 McCaul Street
City: Toronto
Province: ON
Eligibility: Out-of-town patients who are 18 years of age or younger being treated at SickKids or another local hospital and their parents, patients and siblings and other family members. Please note that out-of-town means at least 55 km away.
Referral: Must have a referral from a hospital social worker.
Location: Community
Staffing: Paid staff and volunteers.
Hours: 24 hours per day, seven days per week. Registration 9:00 a.m. - 7:00 p.m. Weekdays.
Fee: Yes, a $15 donation per night but families are never turned away if they are unable to pay.
Application: Complete referral form and an application form.
View
Region: Northwest
Organization Name: Old Country Motel
Description: Old Country Motel offers a discount on rates for seniors and for those being treated in a local hospital facility.
Service Type:
Phone: (807) 344-2511
Address: 500 North Cumberland Street
City: Thunder Bay
Province: ON
Eligibility: Anyone with a family member in a local hospital, including the patient(s) themselves.
Referral: Self-referral is acceptable.
Hours: 24 hours a day, 7 days a week
Fee: Yes
Application: Call the 1-800 reservation line.
View
Region: Northeast
Organization Name: Daffodil Terrace Lodge
Description: The Daffodil Terrace Lodge is your home away from home while receiving treatment at the Northeast Cancer Centre at Health Sciences North (HSN). The Lodge is a warm and friendly environment that provides you with access to a number of amenities to ensure a comfortable stay. The hours of operation for the Lodge are Sunday at 3 pm to Friday at 4 pm.
Service Type:
Phone: (705) 523-7333
Fax: (705) 523-7332
Email: lodge@hsnsudbury.ca
Website: www.hsnsudbury.ca/portalen/rcp/General-Patient-Information/Daffodil-Terrace-Lodge
Address: 41 Ramsey Lake Road
City: Sudbury
Province: ON
Eligibility: In order to stay at the Lodge while receiving treatment at the Northeast Cancer Centre (NECC), the patient must: Be registered with the NECC and have a scheduled visit with the oncologists or consultants at the centre.Live more than 40 kilometers away from the Lodge.Be able to manage your activities of daily living including.Book your room in advance by calling (800) 465-6343.You may require an authorized, full-time companion to stay with you if: you require some assistance with your activities of daily living, you are 16 years of age or under, or you would normally live in a nursing home. Please ask the Lodge staff for more information regarding your eligibility.
Fee: Accommodation fee of $10 per night.The accommodation fee will also be applied to the $25 per night that guests living 200 km or more away (one way) currently pay, totaling their stay to $35 per night.Patients that live 200 km and beyond (one-way) from the Lodge may be eligible to qualify for an accommodation allowance of $100.00 per treatment trip through the Northern Health Travel Grant.
View
Region: East
Organization Name: Holiday Inn Ottawa East
Description: Holiday Inn Hotel and Suites offers discounted rate for families who have come to Ottawa for medical reasons.
Service Type:
Phone: (613) 774-1060
Fax: (613) 774-7845
Email: info@hiottawaeast.com
Website: www.ihg.com/holidayinn/hotels/us/en/ottawa/yowoe/hoteldetail
Address: 1199 Joseph Cyr Street
City: Ottawa
Province: ON
Eligibility: Anyone with a family member in a local hospital, including the patient(s) themselves.
Referral: Letter from attending doctor.
Hours: 24 hours a day, 7 days a week. Make reservations from 9:00 a.m. to 5:00 p.m.
Fee: Yes
View
Region: East
Organization Name: Larga Ltd
Description: Larga has a residence in Ottawa which provides a safe and comfortable home-like atmosphere for Inuit travelling from the Baffin region of Nunavut for medical services. Larga also coordinates all local transportation and return travel.
Service Type: ,
Phone: (613) 248-3552
Fax: (613) 248-9182
Website: https://www.largaweb.com/
Address: 1071 Richmond Road
City: Ottawa
Province: ON
Eligibility: Inuit travelling from the Baffin region of Nunavut for medical services.
View
Region: East
Organization Name: Ronald McDonald House – Ottawa & Eastern Ontario
Description: Ottawa's Ronald McDonald House is a "home-away-from-home" for families with children suffering from cancer or other serious illnesses being treated at the Children's Hospital of Eastern Ontario.
Service Type:
Phone: (613) 737-5523
Fax: (613) 737-5524
Email: rmhottawa@rogers.com
Website: www.rmhottawa.com
Address: 407 Smyth Road
City: Ottawa
Province: ON
Eligibility: Out-of-town patients who are 19 years of age or younger being treated at The Children’s Hospital of Eastern Ontario and their parents, patients and siblings and other family members. Please note that out-of-town means at least 80 km away.
Referral: Must have referral from hospital staff, social worker, nurse or other medical staff for first-time visits.
Location: Community
Staffing: Paid staff and volunteers.
Hours: Registration: 9:00 a.m. to 9:30 p.m.
Fee: Yes, a $10 donation per night but families are never turned away if they are unable to pay.
Application: Make reservations by calling in.
View
Region: Southwest
Organization Name: Best Western Lamplighter Inn
Description: Best Western Lamplighter Inn offers reduced rates for families or individuals who have children/family staying in a hospital in the London area.
Service Type:
Phone: (519) 681-7151
Fax: (519) 681-3271
Email: info@lamplighterinn.ca
Website: www.lamplighterinn.ca
Address: 591 Wellington Road
City: London
Province: ON
Eligibility: Anyone over the age of 21 seeking accommodations; reduced rates for families with children or family members in a London area hospital.
Referral: Documentation of appointment, or letter for LHSC admin person stating family member is in or seeing a physician at LHSC or Sick Kids.
Hours: 24 hours a day, 7 days a week
Fee: Yes, discounted room rates vary.
View
Region: Southwest
Organization Name: Delta London Armouries Hotel
Description: Delta London Armouries Hotel offers reduced rates for patients and their family members who are either staying or being treated at a hospital.
Service Type:
Phone: (519) 679-6111
Fax: (519) 679-3957
Website: www.marriott.com/hotels/travel/yxudl-delta-london-armouries-hotel/
Address: 325 Dundas Street
City: London
Province: ON
Eligibility: Patient or patient's family members who are either staying or being treated at a hospital.
Referral: Doctors note preferred.
Hours: 24 hours a day, 7 days a week. Please note that the reservation line stays open.
Fee: Yes
View
Region: Southwest
Organization Name: Ronald McDonald House – Southwestern Ontario (London)
Description: The Ronald McDonald House in London is a short-term residential facility where out-of-town families of seriously ill children can reside while their children receive medical treatment at nearby hospitals.
Service Type:
Phone: (519) 685-3232
Fax: (519) 685-0703
Email: info@rmhc-swo.ca
Website: http://www.rmhswo.ca/
Address: 741 Baseline Road East
City: London
Province: ON
Eligibility: Out-of-town patients under 19 receiving treatment in London for a serious illness or injury and their parents, siblings and other family members. Please note that out-of-town means at least 30 km away.
Referral: Must have a referral from hospital staff social worker, nurse, or other medical staff for first-time visits.
Staffing: Paid staff and volunteers.
Fee: Yes, a $10 donation per night but families are never turned away if they are unable to pay.
Application: Complete a referral form in partnership with hospital staff for each visit and call in to make a reservation.
View
Region: East
Organization Name: Almost Home
Description: Almost Home provides a place of comfort and respite for families whose children are receiving medical treatment in Kingston area hospitals.
Service Type: ,
Phone: (613) 548-8255
Fax: (613) 547-6948
Website: www.almosthome.on.ca
Address: 118 William Street
City: Kingston
Province: ON
Eligibility: Family or caregivers of children receiving medical treatment in the Kingston area may stay at Almost Home.
Referral: Self refer or a referral may be made on your behalf by hospital staff or community service members.
Hours: 24 hours a day, 7 days a week.
Fee: Yes
Application: Reservations may be booked in advance.
View
Region: Central-West
Organization Name: Comfort Inn Midtown
Description: Comfort Inn Midtown offers a discounted room for families who have other family members staying in a local Kingston hospital.
Service Type:
Phone: (613) 549-5550
Fax: (613) 549-1388
Address: 1454 Princess Street
City: Kingston
Province: ON
Eligibility: Anyone who has family staying at a hospital in Kingston.
Referral: A medical referral would be preferable, but self-referral is also acceptable.
Hours: 24 hours a day, 7 days a week
Fee: Yes
Application: Call in or visit the hotel.
View
Region: Central-East
Organization Name: Confederation Place Hotel
Description: A special hospital rate is provided to family members of a patient (including the patient) who has come to be treated at one of the local hospitals in Kingston.
Service Type:
Phone: (613) 549-6300
Fax: (613) 549-1508
Email: sales@confedplace.com
Website: www.confederationplace.com
Address: 237 Ontario Street
City: Kingston
Province: ON
Eligibility: Anyone with a family member in a local hospital, including the patient(s) themselves.
Referral: Usually someone from the hospital; self-referral is acceptable in the winter season.
Hours: 24 hours a day, 7 days a week
Fee: Yes
Application: Call the reservation line.
View
Region: East
Organization Name: Holiday Inn Kingston – Waterfront
Description: A special hospital rate is provided to family members of a patient (including the patient) who has come to be treated at one of the local hospitals in Kingston.
Service Type:
Phone: (613) 549-8400
Fax: (613) 549-3508
Email: reservations@hikingstonwaterfront.com
Website: www.hikingstonwaterfront.com/
Address: 2 Princess Street
City: Kingston
Province: ON
Eligibility: Anyone with a family member in a local hospital, including the patient(s) themselves.
Referral: Usually someone from the hospital; self-referral is acceptable.
Hours: 24 hours a day, 7 days a week.
Fee: Yes
View
Region: East
Organization Name: Ramada Kingston Hotel and Conference Center
Description: The Ramada Kingston Hotel and Conference Center offers a discounted room for families who have other family members staying in Kingston General Hospital.
Service Type:
Phone: (613) 546-3661
Fax: (613) 544-4126
Website: www.ramada.com/hotels/ontario/kingston/ramada-kingston-hotel-and-conference-center/hotel-overview
Address: 33 Benson Street
City: Kingston
Province: ON
Eligibility: Any family member who has children staying in Kingston General Hospital.
Referral: Any source.
Hours: 24 hours a day, 7 days a week.
Fee: Yes
Application: Please call in or visit the inn to make a reservation.
View
Region: Central-West
Organization Name: Admiral Inn – Hamilton
Description: Admiral Inn offers reduced accommodation rates for anyone coming from a hospital experiencing health conditions.
Service Type:
Phone: (905) 529-2311
Address: 149 Dundurn Street North
City: Hamilton
Province: ON
Eligibility: Anyone experiencing health conditions coming from hospitals.
Referral: Preferably referred by a health-care organization; in most cases, however, self-referral is acceptable.
Hours: 24 hours a day, 7 days a week.
Fee: Yes
View
Region: Central-West
Organization Name: Ronald McDonald House – Hamilton
Description: Ronald McDonald House in Hamilton is a "home-away-from-home" for families with children suffering from cancer or other serious illnesses being treated at the McMaster Children’s Hospital.
Service Type:
Phone: (905) 521-9983 ext. 2200
Email: info@rmhhamilton.ca
Website: www.rmhhamilton.ca
Address: 1510 Main Street West
City: Hamilton
Province: ON
Eligibility: Out-of-town patients who are 21 years of age or younger being treated for a serious illness at a local Hamilton hospital and their parents, siblings and other family members. Please note that out-of-town means at least 45 km away.
Referral: Must have a referral from hospital staff social worker, nurse, or other medical staff for first-time visits.
Location: Community
Staffing: Paid staff and volunteers.
Hours: Registration: 9:00 a.m. to 8:00 p.m
Fee: Yes, a $12 donation per night but families are never turned away if they are unable to pay.
Application: Make reservations by calling in.
View
Region: Central-West
Organization Name: Sheraton Hamilton Hotel
Description: Sheraton Hamilton Hotel offers compassionate rates for families who have come to Hamilton for medical-related reasons (patient-visiting, funerals, appointments, etc).
Service Type:
Phone: (905) 529-5515
Website: http://www.sheratonhamilton.com/
Address: 116 King Street West
City: Hamilton
Province: ON
Eligibility: Anyone with a family member in a local hospital, including the patient(s) themselves.
Referral: Proof of appointment or referral from a physician or hospital is required.
Hours: 24 hours a day, 7 days a week
Fee: Yes
Application: Call the hotel to inform them of the medical nature of your visit. You may make a reservation by calling in.
View
Region: Central-West
Organization Name: Visitors Inn
Description: Visitors Inn offers discounted rates for families who have come to Hamilton for medical-related reasons.
Service Type:
Phone: (905) 529-6979
Fax: (905) 529-6979
Email: reservations@visitorsinn.com
Website: www.visitorsinn.com
Address: 649 Main Street West
City: Hamilton
Province: ON
Eligibility: Anyone with a family member in a local hospital, including the patient(s) themselves.
Hours: 24 hours a day, 7 days a week.
Fee: Yes, discounted room rates vary.
Application: Call in to request service.
View

 


When using the “Region” search option, here’s how to improve your search results.
1) Choose “Provincewide” to find individual organizations providing services across Ontario
2) Choose a specific region to find individual organizations whose services are available only in that region
3) Choose “Provincewide” and click another region(s) to find all of the organizations that provide services both province-wide and in the regions selected, i.e., both provincewide organizations and region-specific organizations